FAQ
Answers to the questions most owners ask before they start.
This page explains what Spotvira does, how nearby-business promotion works, when money moves, what your staff does, and what happens after launch.
Basics
What Spotvira is
What does Spotvira actually do?
Spotvira helps local businesses grow through nearby complementary businesses. You create an offer, we help line up nearby partners to promote it, customers claim that offer through QR, and you pay only when one of those referrals becomes a real sale.
Is this mainly about my own customers referring friends?
In Spotvira, the main service is nearby-business promotion. Your own customers can also refer through an in-store QR setup, but that is the optional add-on, not the core channel.
Who is this best for?
It works best for local businesses that benefit from nearby foot traffic, local trust, and repeatable word of mouth. Gyms, studios, salons, clinics, kids programs, wellness businesses, home services, and specialty retail all fit well.
Nearby businesses
How the main channel works
What do you mean by a nearby business?
A nearby business is a complementary local business that serves the same kind of customer you want, but does not sell the same core service. Think gym plus smoothie bar, salon plus skincare studio, or family dentist plus kids activity business.
Why would another business promote me?
Because your offer can feel like a useful perk for their customers, not a competing product. It gives them something extra to display, recommend, or hand out, and they only earn when a real sale happens for you.
Are these businesses competitors?
No. The goal is to find businesses with overlapping audiences and different services. We are not trying to put your offer into direct competitors.
What does the nearby business actually do?
Once a business accepts, they place a QR sign or counter card in their location. Their customers scan it, claim the offer on their phone, and then come to you to redeem it.
Do I call or email them myself?
No—that is the point of the service. Spotvira reaches out on your behalf with a clear explanation of your offer and how they can participate. You watch statuses in your dashboard and step in when a business is ready to activate.
How does Spotvira contact them?
When we have a usable public email, we send a professional introduction by email. When we have a reliable mailing address, we can also use mailed letter outreach. Some matches may need a quick manual review first if contact details are thin. Your dashboard shows which paths apply as each business moves through outreach.
How long until I hear back from a nearby business?
There is no fixed reply date—owners respond on their own time. Outreach usually starts soon after launch and rolls through your selected list over a number of days. Email tends to get faster reactions than mail. It is common to see first responses within a few business days when email is available, while letters add mailing time. Everything still shows in your dashboard as each business moves from contacted to waiting to accepted or declined.
Simple example
How one real-world flow works
Imagine you run a Pilates studio and a nearby wellness café displays your offer: “Free first class at Northside Pilates.”
A café customer scans the QR, claims the offer, then books and attends a paid Pilates package with you.
Your staff confirms that purchase. That is the point when the referred sale counts and the nearby business earns the payout you set.
Setup
What you decide
What do I choose during setup?
You choose the offer a new customer receives, the amount a nearby business earns after a successful sale, and the point when a referral should count as successful.
Do I need to know which nearby businesses to target?
No. We generate suggestions for you. In the review step, you can remove suggestions that are not a fit and add a business manually if you already know a strong local match.
How long does setup take?
The setup itself is short. After that, you create your account and your program can go live right away. Billing is only collected when an accepted nearby business is ready to activate.
Billing and payouts
When money actually moves
What do I pay for?
You pay the monthly Spotvira plan after the free month, and you pay the nearby-business referral fee only when a referred customer becomes a real sale.
When do I need to add my card?
Not during launch. We only ask for billing when a nearby business accepts and you are ready to activate that partnership.
Do I pay if someone only scans or claims the offer?
No. A scan or claim by itself is not the paid outcome. The payout is tied to the successful sale definition you chose.
What counts as a successful sale?
You choose that during setup. It could be a purchase, a booking, a membership start, or another real business result you care about.
How is the nearby business paid?
When a referred sale is confirmed, the system records that result and handles the payout workflow tied to your billing setup.
Operations
What you or your staff does
What does my front desk or staff need to do?
Your staff mainly needs to confirm when a referred customer actually completes the real purchase or booking. That is how the sale is recorded properly.
Do staff need a special device?
No. Any phone can be used to open the code-check page. The customer shows their code, your staff checks it, and confirms the purchase when appropriate.
Do nearby businesses need a complicated setup?
No. They accept the invitation, confirm their details, and get simple QR materials they can place in their business.
Customer referrals
The optional add-on
Can my own customers also refer people?
Yes. If you turn on the add-on, your own customers can scan your in-store QR, get their own personal referral QR or link, and earn a reward after sending you a real sale.
Is that included in the same system?
Yes. It uses the same overall program, but inside Spotvira it is treated as the second channel, while nearby-business partnerships remain the primary service.
Can I start without the customer referral channel?
Yes. In the minimal Spotvira flow, nearby businesses are the main service. You can leave the customer channel off and turn it on later if you want it.
Still deciding?