Privacy Policy
This page explains what information FoodTruckQuotes by Spotvira collects when you submit an event catering request, how that information is used, and when it may be shared.
Information we collect
We collect the event and contact details you provide, including event date, time, location, guest count, occasion, cuisine preferences, dietary notes, service style, budget or minimum-guarantee information, parking, power, venue restrictions, name, email, phone number, and SMS consent.
If you complete a booking payment, payment information is processed by our payment providers. We may also collect technical usage information such as browser data, device data, analytics signals, URL parameters, UTM values, and conversion identifiers used to operate and improve the service.
How we use information
We use your information to create request summaries, contact relevant vendors, collect and display quotes, send email and SMS updates, process booking payments, release contact details after confirmation, support customer service, prevent fraud, and improve the platform.
The purpose of collecting structured event details is to reduce back-and-forth calls, help vendors understand the opportunity quickly, and give customers a secure page where offers can be compared online.
When we share information
We share information with independent food truck and catering vendors, payment processors, email and SMS vendors, hosting providers, analytics tools, and support tools when needed to operate the service. We do not sell your personal information.
Before a vendor submits or is selected for an offer, we may share event details while limiting direct customer contact information where practical. After a customer accepts an offer or when operationally necessary, we may share the contact and event details needed for scheduling, setup, payment, customer support, and event coordination.
SMS and email updates
If you provide consent, we may send customer care SMS and email messages about your catering request, including request confirmation, vendor quote updates, secure offer-page reminders, booking-payment updates, and event coordination notices. Message frequency varies. Reply STOP to opt out of SMS.
Retention and security
We retain information for operational, legal, accounting, fraud-prevention, and support purposes. We use reasonable technical and organizational measures to protect your information, but no online system can guarantee absolute security.
Privacy and data questions
For privacy or data questions, contact FoodTruckQuotes support at (347) 450-9450. Official address: 445 Hamilton Avenue, White Plains, NY 10601.