Terms of Service

Operator information

FoodTruckQuotes is operated by Spotvira. The platform is used for event catering quote collection, vendor outreach, offer comparison, booking-payment workflows, and related support.

Platform role

FoodTruckQuotes is a coordination and technology platform. We help customers create one structured event request, route that request to independent food truck, trailer, cart, pop-up, restaurant, and catering vendors that appear relevant, communicate vendor responses, support booking payments, and send event updates.

We are not a food truck operator, caterer, restaurant, venue, insurer, permit authority, or health department. Independent vendors remain responsible for menus, pricing, staffing, setup, permits, insurance, food safety, event service, and any vendor-specific terms they submit.

We may use public information, provider submissions, outreach history, customer feedback, and operational judgment to decide which vendors to contact, display, pause, or remove. These steps are practical safeguards, not a guarantee that any vendor is licensed, insured, available, suitable, or compliant for a particular event.

Requests, quotes, and confirmation

A catering request is not a confirmed booking when it is submitted. Vendors may accept, decline, ask questions, or submit quotes based on the event details available to them. We do not guarantee that any request will receive a quote or that a vendor will remain available until the customer confirms.

Vendor offers may include host-paid catering packages, guest-pay vending, minimum guarantees, appearance or booking fees, meal vouchers, or custom terms. Customers are responsible for reviewing the offer details, including pricing, booking payment, remaining balance, service duration, menu, setup needs, cancellation terms, weather terms, and vendor notes before confirming.

An event is considered confirmed through the platform only after the customer accepts an offer, completes the required booking payment through the selected payment process, and FoodTruckQuotes sends confirmation details. After confirmation, customer and vendor contact details may be released so the event can be coordinated directly.

Payments and fees

FoodTruckQuotes may collect a booking payment from the customer to reserve an accepted offer. The booking payment may include a vendor-required reservation amount, a FoodTruckQuotes coordination fee, payment processing costs, or other disclosed amounts depending on the workflow.

Remaining balances, minimum-guarantee shortfalls, event-day guest purchases, voucher balances, taxes, gratuity, add-ons, overtime, and other event charges are handled according to the vendor offer and any later written agreement between the customer and vendor. FoodTruckQuotes may help document or communicate payment issues, but vendor-supplied terms and third-party payment processors may control timing, receipts, refunds, and disputes.

Customer responsibility

Customers are responsible for providing accurate event details, including date, time, guest count, location, venue restrictions, parking, power, water, service style, budget, cuisine preferences, dietary needs, and any notes that could affect vendor availability or pricing.

Customers must not submit false event details, misuse vendor contact information, avoid payment obligations, harass vendors or support staff, interfere with platform operations, or attempt to bypass the selected FoodTruckQuotes workflow after receiving non-public vendor information through the platform.

Provider responsibility

Independent vendors are responsible for the accuracy of their quotes and for their own staff, vehicles, equipment, menu, food preparation, permits, insurance, taxes, payment instructions, cancellation policy, weather policy, and event performance. A vendor's quote or confirmation creates an operational commitment by that vendor, not a guarantee by FoodTruckQuotes that the vendor will perform without delay, substitution, error, cancellation, or service issue.

Operating discretion

FoodTruckQuotes may change, suspend, limit, replace, or discontinue any workflow, feature, pricing method, payment method, outreach method, quote process, customer communication method, booking process, payout process, or operating model at any time. We may reject, pause, or cancel requests or offers that appear incomplete, inaccurate, unsafe, fraudulent, abusive, operationally infeasible, or unsuitable for the platform.

No guarantees and limitation of responsibility

To the maximum extent permitted by law, FoodTruckQuotes does not warrant or guarantee vendor availability, vendor performance, licensing, insurance, permits, food quality, food safety, allergen handling, menu availability, timing, pricing accuracy, cancellation outcome, weather outcome, or event completion.

FoodTruckQuotes is not responsible for acts, omissions, negligence, delays, cancellations, no-shows, food illness, allergen issues, property damage, regulatory violations, payment disputes, or service failures caused by independent vendors, venues, payment processors, communication vendors, or other third parties.

Contact and official address

For support, call or text (347) 450-9450. Official address: 445 Hamilton Avenue, White Plains, NY 10601.