Vendor Terms

Food Truck and Catering Vendor Terms

These Vendor Terms apply to food truck, trailer, cart, pop-up, restaurant, and catering vendors that enroll, receive event opportunities, submit quotes, or otherwise participate in FoodTruckQuotes by Spotvira.

Agreement to these terms

By submitting a vendor enrollment form, responding to a FoodTruckQuotes event request, submitting a quote, or accepting an event coordinated through the platform, the vendor agrees to these Vendor Terms. If the person responding acts for a company, that person represents that they are authorized to bind the company.

Independent vendor status

FoodTruckQuotes is a coordination and technology platform. Vendors remain independent businesses responsible for their own staff, trucks, trailers, carts, kitchen operations, equipment, menus, pricing, deposits, taxes, permits, insurance, food safety, setup, cleanup, and event performance. Participation does not create an employment, agency, franchise, partnership, subcontracting, or exclusive relationship with FoodTruckQuotes or Spotvira.

Enrollment and ongoing eligibility

Submission of an enrollment form or quote does not guarantee approval, lead volume, ranking, quote display, or continued inclusion. FoodTruckQuotes may approve, decline, pause, remove, suppress, or limit a vendor at any time based on coverage, cuisine fit, responsiveness, customer experience, public information, complaints, documentation, compliance concerns, data quality, or other operational reasons.

Accuracy of vendor information

Vendors are responsible for submitting accurate company names, cuisine types, service areas, event types, availability, menus, prices, minimums, reservation-payment requirements, balance-due timing, cancellation terms, weather terms, setup needs, insurance answers, permit answers, and contact information. If anything changes, the vendor must update FoodTruckQuotes or correct the quote before the customer confirms.

FoodTruckQuotes may correct obvious formatting issues or remove customer-facing contact details from public offer copy before confirmation, but the vendor remains responsible for the substance of the information supplied.

Quotes and event commitments

A vendor quote should clearly describe the offer type, the amount the vendor needs to receive or have guaranteed, any reservation payment credited to the vendor, what is included, what is not included, service duration, setup requirements, maximum guest count, cancellation terms, weather policy, and any special conditions.

If a customer accepts a quote and completes the required booking payment, the vendor is expected to hold the date and coordinate the event in good faith unless there is an emergency, customer non-payment, materially inaccurate event information, unsafe conditions, or another legitimate reason disclosed promptly to FoodTruckQuotes and the customer.

FoodTruckQuotes fees and customer pricing

Vendors should enter the amount their business needs to receive or have guaranteed. FoodTruckQuotes may adjust the customer-facing package price, booking payment, or coordination fee. The vendor's stated payout or guaranteed amount will not be reduced by FoodTruckQuotes fees unless a separate written agreement says otherwise.

Vendors must not describe FoodTruckQuotes fees as a vendor charge to the customer or ask customers to bypass the platform after receiving a FoodTruckQuotes-originated request. FoodTruckQuotes collects its fees from the customer or through another disclosed workflow.

Payments and payout instructions

Vendors may be asked to provide payment instructions, invoice details, or payout information when an accepted offer requires a vendor reservation payment, later balance, minimum-guarantee shortfall, voucher balance, or other amount owed to the vendor. Vendors are responsible for accurate payment instructions and for honoring the payment and cancellation terms they submit.

Vendors must not submit false completion, payment, cancellation, no-show, minimum-guarantee, or guest-sales information. FoodTruckQuotes may delay contact release, suppress quotes, investigate payments, or remove vendors when there is a dispute, suspected error, fraud concern, chargeback, customer complaint, incomplete event, or violation of these terms.

Customer information and privacy

FoodTruckQuotes may provide vendors with event and customer information needed to evaluate, quote, coordinate, and complete an event. Vendors must use that information only for the requested event and related customer support. Vendors must not sell, publish, misuse, or retain customer information for unrelated marketing or unrelated services.

Compliance, insurance, and permits

Vendors are responsible for determining whether they are licensed, permitted, insured, staffed, equipped, and legally allowed to serve each event location and event type. Vendors must maintain all required business licenses, health permits, food safety practices, commercial insurance, vehicle standards, employment obligations, tax obligations, and venue paperwork required by law or contract.

Cancellations, weather, refunds, and disputes

Vendors must communicate cancellation and weather terms honestly and in advance when possible. If a customer cancels, a vendor cancels, severe weather affects service, an event is delayed, a minimum guarantee is disputed, or a refund is requested, FoodTruckQuotes may review records and communications to decide how to display status, whether to send notices, and whether any platform-processed payment, vendor payout, refund, or account restriction is appropriate.

Use of vendor name, logo, and content

By enrolling or submitting a quote, the vendor grants FoodTruckQuotes a non-exclusive, royalty-free license to use the vendor's business name, trade name, logo, website, social links, menu text, photos, service descriptions, coverage information, and quote details for platform operations, customer offer pages, communications, administrative review, marketing, and related purposes.

No guarantees and limitation of platform responsibility

FoodTruckQuotes does not guarantee request volume, ranking position, revenue, customer payment, profitability, acceptance rates, or uninterrupted platform availability. To the maximum extent permitted by law, FoodTruckQuotes is not responsible for a vendor's staff, vehicles, equipment, food preparation, service execution, injuries, illness, delays, cancellations, property damage, regulatory violations, or failure to complete an accepted event.

Changes to terms

FoodTruckQuotes may update these Vendor Terms as the platform, payment workflows, provider tools, automation, customer needs, vendor needs, and marketing costs evolve. Continued use of the platform after updates means the vendor accepts the updated terms unless a separate written agreement controls.